Update : the same thing is also happening with my Sonos image below. However, in my case at least, Norton was in fact blocking Spotify see screenshots below. One disadvantage of that approach: Sometimes, your security software can put the clampdown on it, as Norton appears to be doing automatically, because I never tweaked this setting from the default.
This is a Windows tutorial, and Windows security software typically shows up as a little icon at the lower right of your screen, on the taskbar:.
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Firewalls selectively block programs from inside and outside your computer. To the stuff they are trying to block, they are like a wall of fire, thus the name. You can ensconce any program in protective gear, so that it can get through that firewall. In my security software, Symantec Nortonfirst I hit the Settings menu to bring up this screen:. Your software might be a little different, but in general, it will likely work a lot like this.
Regardless of how you get there, you will eventually see something like this — a big list of programs with rules settings next to them:.
What To Do If Your Firewall Blocks Spotify (or Sonos)
Yay, you made it to the right place under the hood of your security software. You know what to do, right? I am going crazy!! This happened to me and I was so frustrated about it! This helped a ton and now my spotify works like a charm! Open your security software This is a Windows tutorial, and Windows security software typically shows up as a little icon at the lower right of your screen, on the taskbar: 2. Find the Firewall settings Firewalls selectively block programs from inside and outside your computer.
Regardless of how you get there, you will eventually see something like this — a big list of programs with rules settings next to them: 3. Unblock Spotify Yay, you made it to the right place under the hood of your security software. Note: Norton is doing the same to my Sonos: Share this: Share. Island In The Sky. Thank you!Log in error with 'A firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally you could try changing the currently used proxy settings Error code: I have tried looking through my exceptions for firewall apps allowed by firewall and it already states an exception for firewall, i also re-downloaded through windows 10 microsoft store but the problem persisted.
Please help solve this problem thanks. Go to Solution. Just to confirm, are you in a different country than the one your Spotify account is set to?
If that's the case, and you're using Spotify Free, try updating the country following these steps. If you're paying for a Premium subscription, make sure you don't have multiple accounts, and you're logging in to the correct one. View solution in original post. Just to confirm, are you currently using a proxy? As a last resource, you can try downloading the Spotify installer here. It is definitely my account problem because my friend just logged into his account through facebook and it was fine?
I logged out and did exactly the same thing but my has the notification and firewall pop up. I got the same message firewall blocking spotifybut since I'm in another country I figured it is that. So I changed my password, logged in online and tried to change the country, but I can't change it.
While I am in another country then it says. So does that mean I can't listen to it anymore? I already reinstalled it, changed my password, changed the proxy thing, tried whatever I could think of, but I still get the same message Thank you.
My problem was the same as "A firewall may be blocking Spotify. Please update your firewall to allow Spotify", I changed the country setup and now everything is fine.
Let's try clearing your browser's cache and cookies or using an incognito window to make the change. As a last resource, I suggest using a different device and internet connection altogether to update it. I have just solved the same issue.Please update your firewall to allow Spotify. Additionally, you could try changing the currently used proxy settings[Error Code]". I'm not using a proxy and so far, I've tried reinstalling the app; allowing Spotify through Windows Firewall and using the Store App instead but nothing's working, the error still remains.
Hey, thanks for reaching out. I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here. Try to create another user account on your PC and install Spotify there. I'll see what I can suggest! I originally joined and downloaded in the US. I then switched my country settings to Vietnam see below - because that's where I was.
However, now I am in Myanmar and it won't let me switch off from Vietnam when I log on to the web page the image below shows Vietnam as the only option in the pulldown menu. I have uninstalled it, reinstalled it, turned off the proxy, and I have also included a snapshot of my current proxy.
Learn more here. A Firewall may be blocking Spotify. Please update your firewall to allow Spotify All forum topics Previous Topic Next Topic. Casual Listener.
What To Do If Your Firewall Blocks Spotify (or Sonos)
My country is also set up right on my profile USA so I've no clue what on earth is wrong here. Does anyone have a solution? Re: A Firewall may be blocking Spotify. I've literally tried every solution given over there but none work for me.
Rock Star Loxer Rock Star Help others find this answer and click "Accept as Solution".Tip: We recommend using Spotify with a WiFi connection, on a supported device that has at least MB available memory. Toggle navigation Spotify. How can we help you? Help topics. Search Results. Get the full Spotify experience! Upgrade to premium. Have questions, answers, ideas about Spotify?
Ask or join our Community! Go to the Community.
Check out our Twitter or Facebook help:. Log out and back in. Check the app is up-to-date. Reinstall the app. Note: After reinstalling, you'll need to redownload any music you've made available for offline listening.
If this works, see 'Check the connection' below. If this works, your inability to play on the first device could be an issue with the device itself: Check the device is supported and up to date. Your device should have at least MB available memory you may want to remove any unnecessary files and apps.
You may need to perform further troubleshooting with the device's manufacturer. Check SpotifyStatus for any ongoing issues. Didn't help? Error messages saying Spotify is offline or No internet connection detected. Wait 30 seconds, then switch it back on.
Check your firewall if you use one has Spotify set as an exception. Some shared or public networks e. You can contact those responsible for managing the network for more information. If possible, try it with a different WiFi network.
If it works with another connection, we recommend contacting the service provider of the original network for more information.
You can refer to the manufacturer for help with volume settings. Check your audio hardware is working properly. You can test this by playing audio from somewhere other than Spotify. Related Articles Updating Spotify Enable the web player.Have you ever met this weird error while running Spotify on your Mac? You opened the Spotify app and tried to log in, but it prompted with a message like this:.
Please update your firewall to allow Spotify. Honestly, I have no idea what this Spotify error is all about — update firewall? What do these tech jargons actually mean? I was completely lost…. All you have to do is to change the country settings and the error code would be gone.
I am yet to find a reliable source about the real cause, but my hunch is: you are either using a different network with a foreign IP address, or you are traveling outside of your country. Because Spotify has different settings and pricing structures among different countries. You can see this full list for more. I also uninstalled and reinstalled Spotify from scratch, because the official Spotify website has this guide saying:. Here is how to do that step by step. Step 1 : Log into Spotify.
Step 6 : Now quit your Spotify app and relaunch it on your Mac. Boom, it should work now. Let me know how it goes? Did this trick help solve the problem? Does the error still show up when you attempt to login to your Spotify account?
Leave a comment below. If it works out for you, kindly share this article on social media to help others who might be facing the same issue. Jessica is the co-founder and content manager. She has been fascinated by the startup culture in Silicon Valley and she loves building things from zero to one. Thanks so much Jessica!!Keep in touch and stay productive with Teams and Officeeven when you're working remotely.
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Site Feedback. Tell us about your experience with our site. I cant log onto spotify. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Sourav S Replied on April 7, Thanks for marking this as the answer. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. How satisfied are you with this response? This site in other languages x.Spotify works by using a peer-to-peer approach; your computer sends and receives tracks and track fragments with other Spotify users.
But because this process involves allowing Spotify to access a part of your computer, your firewall — the software that acts like a protective barrier between you and malicious Internet nasties — wrongly thinks that Spotify might pose a threat to your computer.
How do I stop my firewall(s) from blocking Spotify?
In order to get around this problem, you need to include Spotify as a trusted resource. In this section, all your programs are listed, with a check box next to any allowed programs. To allow Spotify through your firewall, follow these steps:. On the Mac, the firewall is accessible in the Security section of your System Preferences.
Follow these steps to make changes:. The work environment will be so much more productive as a result! Like the firewall, your antivirus software may, incorrectly, think Spotify is a virus or malicious program. It wrongly thought that Spotify was a malicious Trojan Horse that could allow hackers to access your PC — an update fixed this confusion, but people who already had Spotify quarantined in their antivirus software had to both uninstall and reinstall Spotify and update that antivirus software.
Related Book Spotify For Dummies. About the Book Author Kim Gilmour is a journalist and author specializing in technology and the Internet. She has been writing about technology since and regularly contributes to Which?